Privacy Policy

1. Introduction

This Privacy Policy applies to the FindMeSZ, PayMe Hub, and Mela Africa ecosystem operated by Outer-Space Investments Pty Ltd in the Kingdom of Eswatini.

By accessing or using our platforms, services, checkout systems, profile services, or related tools, you acknowledge and accept the practices described in this policy.

2. Information We Collect

We may collect information including:

• Account registration information
• Names, phone numbers, and email addresses
• Profile and listing information
• Business and event information
• Payment routing and payout details
• Order and transaction-related information
• Guest payer checkout information
• Uploaded files, images, and supporting documents
• Verification and support communication records
• IP addresses and operational security logs

3. How Information Is Used

Information may be used for:

• Account creation and management
• Profile publishing and verification
• Payment coordination and checkout operations
• Customer support and communication
• Fraud prevention and operational monitoring
• Platform improvement and analytics
• Legal and regulatory compliance
• Security investigations and abuse prevention

4. Publishing & Verification

FindMeSZ operates as a governed participation platform. Profile publishing requests may be reviewed before approval, and additional verification information may be requested where necessary.

We may retain records relating to profile ownership, support requests, verification activity, and operational review processes.

5. Payment & Routing Information

PayMe Hub may store payment routing configurations provided by profile owners, including bank account details, mobile wallet destinations, and supported payment options.

Payments may be processed externally through third-party payment providers, banks, telecommunications operators, wallet providers, or financial services platforms.

6. Communications

We may communicate with users through:

• Email notifications
• WhatsApp communications
• Push notifications
• SMS notifications where applicable
• Operational and support communications
• Marketing and promotional communications

Users may request limitations on certain promotional communications where applicable.

7. Cookies & Technical Data

Our platforms may use cookies, session technologies, and technical monitoring tools to support platform functionality, authentication, analytics, and security operations.

Additional information may be provided in our Cookies Policy.

8. Information Sharing

We do not sell personal information to third parties.

Information may be shared where reasonably necessary with:

• Payment and communication service providers
• Hosting and infrastructure providers
• Operational support providers
• Regulatory authorities or lawful requests
• Security, fraud prevention, or compliance processes

9. Data Security

We implement reasonable operational, technical, and administrative measures intended to protect platform information and reduce unauthorized access.

These measures may include secure connections, role-based access controls, operational logging, monitoring procedures, and internal governance processes.

10. User Rights & Requests

Users may request:

• Access to their information
• Correction of inaccurate information
• Profile or account updates
• Deletion requests where reasonably applicable
• Clarification regarding data handling practices

11. Policy Updates

We may update this Privacy Policy from time to time to reflect operational, legal, security, or platform changes.

Updated versions will be published with revised version and effective date information.