Platform Governance
PayMe Hub Policy
This policy governs the use of PayMe Hub payment coordination, checkout, QR collection, and marketplace-related services.
This policy forms part of the FindMeSZ, PayMe Hub, and Mela Africa governance framework operated by Outer-Space Investments Pty Ltd.
1. Introduction
PayMe Hub forms part of the FindMeSZ ecosystem operated by Outer-Space Investments Pty Ltd.
This policy governs the use of PayMe Hub payment, checkout, QR collection, routing, merchant, and transaction-related services.
2. Platform Positioning
PayMe Hub operates as a payment orchestration, checkout coordination, and commerce facilitation platform.
PayMe Hub may support:
- Payment routing coordination
- Checkout flows and order processing
- QR and payment-link collections
- Product and service listings
- Merchant and profile payment activation
- Transaction communication workflows
PayMe Hub is not a bank, stored-value wallet, or licensed financial custodian unless explicitly stated otherwise.
3. Merchant & Profile Responsibilities
Profile owners and merchants are responsible for:
- The legality of their goods and services
- Accurate pricing and listing information
- Order fulfillment and customer communication
- Lawful conduct and platform compliance
- Ownership or authorization of submitted information
4. Payment Routing
PayMe Hub may display activated payment options configured for a profile, merchant, or listing.
Payments may be initiated externally through:
- Banking platforms
- Mobile money systems
- USSD flows
- Wallet providers
- Telecommunications operators
- Third-party financial services
External providers may apply their own terms, transaction fees, availability conditions, limits, and operational procedures.
5. QR & Payment Links
PayMe Hub may support:
- Profile payment QR codes
- Product or item payment links
- Adhoc payment requests
- Checkout-generated payment pages
- QuickCollect transaction flows
6. Transaction Communications
The platform may support:
- Proof-of-payment uploads
- WhatsApp launch notifications
- Email transaction notifications
- Merchant communication workflows
- Operational transaction updates
7. Verification & Operational Review
Activation of payment functionality may require:
- Operational review
- Profile verification
- Routing validation
- Administrative approval
- Additional supporting information
We may review, suspend, restrict, or investigate payment functionality where reasonably necessary for:
- Fraud prevention
- Operational integrity
- Security investigations
- Policy compliance
- Protection of users and the platform
8. Restricted Usage
PayMe Hub may not be used for:
- Fraudulent or deceptive conduct
- Illegal goods or services
- Unauthorized financial activity
- Impersonation or false claims
- Distribution of prohibited or harmful material
- Activities that threaten platform integrity
9. Marketplace Limitations
Transactions conducted through PayMe Hub may involve independent merchants, profile owners, or third-party participants.
Unless otherwise explicitly stated, Outer-Space Investments Pty Ltd is not the direct seller, manufacturer, fulfillment provider, or delivery operator for all listed products, services, or transactions.
10. Third-Party Dependencies
Certain PayMe Hub functionality may rely on:
- Payment processors
- Mobile network operators
- Banking institutions
- Hosting providers
- Messaging services
- External APIs and integrations
Availability and operational behavior of third-party services may change over time.
11. Policy Updates
This policy may be updated from time to time to reflect platform changes, operational developments, security requirements, or legal obligations.
Updated versions will be published with revised version and effective date information.
Legal & Compliance Contact
For legal inquiries, compliance matters, data requests, intellectual property concerns, or policy clarification, please contact:
Email: legal@findmesz.com
Address: G04A DAV Centre, Corner Sandlane & Tenbergen Street, Manzini, Eswatini